Shipping info & FAQ
Information about Brother Merle Artwork.
Shipping Info & FAQ:
Where do you ship from?
All orders are shipped from the United States of America.
I ordered multiple items, why did they arrive in separate packages?
Sometimes, we ship things separately due to packaging constraints.
We don't charge extra shipping fees.
When will my order arrive?
Delivery time vary depending on your location.
Canada & USA: 5-12 days
Europe: 12-16 days
Allow 3-5 business days for processing orders.
You'll get an email when your payment has been received and when your order
is shipped out.
Do you accept Paypal?
Yes. All payments are through Stripe or Paypal and are secured and verified by Visa.
What currency are your store's prices in?
Prices are listed in Canadian dollars CAD.
What is your exchange policy?
All sales are final. We do not accept returns of merchandise. In the case you were sent
the incorrect item or a defective, we're happy to exchange unworn/unwashed items with original
tags. If it's the case, send an email here
I live outside of Canada and USA, can I still buy something?
Yes, we ship worldwide!
I wanna buy X item on your site, but it's sold out, when will it be available?
All items are super limited. Subscribe to the mailing list and follow Merle on Facebook and Instagram to know what's coming.
Do you speak French? Why is your site only in English?
Oui je parle Français et vous pouvez communiquer en Français. La plateforme est uniquement en Anglais pour le moment, la version francophone arrive bientôt.
How do your shirts fit?
You can see how the shirts fit here
Are your products available for wholesale?
Yes, if you have a shop and interested in carrying Brother Merle, send an email here.
Can you draw me a logo/artwork?
Yes, but freelance ain't free. If you are still interested, send me an email here.
Can you send me free stickers?
You want free stuff? Click here